In 2005, the Ontario Government passed the Accessibility for Ontarians with Disabilities Act to make Ontario accessible by 2025.
Accessibility standards have been created as part of the Accessibility for Ontarians with Disabilities Act, 2005. These standards are rules that businesses and organizations in Ontario need to follow to identify, remove and prevent barriers so that people with disabilities have more opportunities to participate in everyday life.
The Accessibility Standard for Customer Service was the first standard to become law.
The next four standards - Information and Communications, Employment, Transportation and the Built Environment (buildings and outdoor spaces) - have been combined under one regulation, the Integrated Accessibility Standards Regulation. This regulation is now law and the requirements currently in the regulation are being phased in between 2011 and 2021.